Shipping

Australian Deliveries

Order by 9am AEST and it will dispatch the same day!

 

FREE STANDARD DELIVERY on orders over $150.

  • otherwise $10 shipping fee 

FREE EXPRESS DELIVERY on orders over $250.

  • otherwise $14.90 Express shipping fee

 

Australian Delivery Times

STANDARD DELIVERY

  • 3 - 5 business days for Metro areas 
  • 5 - 7 business days for regional areas.

EXPRESS DELIVERY 

  • 2 - 3 business days for metro locations 
  • 3 - 5 business days for regional areas.

Metro Areas are major cities and surrounding suburbs.

All delivery times are indicative only via Australia Post, we will always do everything we can to get your order to you as quickly as possible.

International Delivery

We calculate and collect your local duties and taxes (if applicable) at checkout to ensure your package gets to you as quickly as possible.

NEW ZEALAND

  • Express Shipping (2-3 Days) | $22 – FREE after $300 spend (duties not included)

SOUTH AMERICA & MIDDLE EAST

  • Express Shipping (3-5 Days) | $60 – FREE after $400

ASIA, NORTH AMERICA & EUROPE

  • Express Shipping (3-5 Days) | $40 – FREE after $350  

AFRICA, CARIBBEAN, PACIFIC ISLANDS

  • Express Shipping (3-5 Days) | $100 – FREE after $500

We do not ship to India, South Korea, Ukraine, Cuba, Guatemala, Iran, Syria, Sudan or Russia and we also do not ship to international PO Boxes.

 

Order Delays

  • Please make sure your order and delivery details are accurate to ensure a speedy delivery. If, however, you have made a mistake on your order, please contact us on email sweet@lollykiss.com and we’ll fix this up for you as soon as we can.
  • If you have not received your order within the days specified at the time of purchase, please contact email sweet@lollykiss.com.
  • Occasionally if a particular product is in high demand we will need to order it from one of our suppliers. If your order is delayed for any reason our online we will contact you as soon as possible to advise of the delay.

 Track your order

  • If you need to check on your order, you can email us or track your order online with Australia Post.

Discreet Packaging

  • All goods are distributed in plain packaging, no special marks. If you need an alibi, let us know and we’ll add a congratulation note for winning the prize on our website in the package.